Establishing Proposed Levels of Service
Establishing Proposed Levels of Service
As a continuation of the Asset Management Roadmap 2.0 training series, this two-part webinar series will provide an overview in translating current level of service metrics into desired levels of service targets.

This series will include:
  • an overview of the difference between desired and current LOS
  • strategies for developing achievable and realistic desired LOS
  • how to meet legislative requirements including an assessment of desired LOS affordability

What You will Learn:
  • Part 1: Introduction & Key Considerations (Part 1) – the first session will cover the basics of shifting from understanding current LOS to setting LOS targets. This session will address public engagement, ensuring alignment with other strategic plans/documents that identify level of service targets, and importance of linking the proposed level of service to the lifecycle management strategy.
  • Part 2: Case Studies (Part 2) – the theory of setting targets for levels of service in the asset management plan will be illustrated using two practical examples from different municipalities. The examples will provide insights on setting targets, exploring alternative scenarios, developing and presenting a levels of service forecast, and high-level financial impact analysis.

Who Should Attend:
Local government staff that are responsible for asset management planning, particularly the development of a levels of service framework.

 Participants can expect to:
  • Leave the workshop with a good understanding of what is involved in setting level of service targets, including regulatory requirements, public engagement, and linkages to the lifecycle management strategy.
  • Gain practical insights from two case studies developed based on real asset data from two municipalities.

About your Presenters:

Andrew Mirabella is an associate partner at Hemson with over 10 years experience. During this time, he has been involved in a range of asset management related assignments for municipalities across Ontario. In addition to his asset management expertise, Andrew has been involved in numerous development charges and community benefit charge studies, water and wastewater rate studies and user fee reviews for municipalities across the country. Andrew has also presented at different conferences on a series of municipal finance related topics over the years.

Christopher Balette is an Associate at Hemson. With nearly a decade of experience in municipal finance and economics, Christopher has developed several asset management plans for municipalities across Ontario. Christopher is also an expert in municipal long-range financial planning, water and wastewater rate setting and fiscal impact analyses with significant experience developing complex financial models for municipalities. Christopher is a Professional Land Economist and member of the Association of Ontario Land Economists.

Peter Simcisko is a managing partner with Watson & Associates Economists Ltd. and leads the firm’s asset management practice. He has assisted numerous municipalities with preparation of asset management policies, municipal action plans, asset management software implementations, and preparation of comprehensive asset management plans. Peter has undertaken a number of presentations related to asset management at conferences, including the Municipal Finance Officers’ Association of Ontario (MFOA), the Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO), and the Canadian Network of Asset Managers (CNAM). Since joining the firm in 2013, Peter has also assisted numerous municipalities with development charges studies, water, wastewater, and stormwater rate studies, water financial plans, and user fee studies.
Discounted member price: 199.00
You could save: 26.0%

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